For nearly a decade now I’ve had a little intermittent side gig writing about the Federal Aviation Administration (“FAA”), an independent Federal agency responsible for air traffic control and safety inspection of passenger airplanes, among other things.
I'm a big fan of overstaffing, and not only for the surge capacity. It is maybe the only way to resolve the "important but not urgent" stuff that bedevils every organization. Y'know, resilience. But it's bad for reported quarterly profits--or at least the profits of the current quarter. Human capital never shows up on the balance sheet, and is an expense on P&L.
I'm a big fan of overstaffing, and not only for the surge capacity. It is maybe the only way to resolve the "important but not urgent" stuff that bedevils every organization. Y'know, resilience. But it's bad for reported quarterly profits--or at least the profits of the current quarter. Human capital never shows up on the balance sheet, and is an expense on P&L.
Champ quality screediation